We have been doing business with Rich & Sons since 2008. We have always found them to be most courteous. This is our first time owing a travel trailer. We have owned Class A and Class C motorhomes since 1980. Larry our salesman was very patient with us and gave us the best information and help so that we could find a unit that we can pull with our 1/2 Ton Dodge Pickup. Rich in parts has been there for us many times over the years and has always pointed us in the right direction. And we appreciated Nate in Finance. He took time to explain to us all that was offered to us as a new Rich & Sons trailer customer. Over all performance 10+ Don’t be afraid to do business with them.