Don’t forget – our Parts Department has moved to our Service Building – 4395 Gold Core Road – just a mile away from our Headquarters. More

RV Warranty Forever

WARRANTY FOREVER® IS LIFETIME COVERAGE

that’s included with every qualifying new and some late model pre-owned towable and motorized units from Rich & Sons. Coverage lasts for as long as you own your RV.

All you have to do is complete the annual maintenance outlined in your Warranty Forever® agreement and you’re covered FOREVER!

 

PEACE-OF-MIND

With superior coverage, you will have true peace-of-mind throughout your ownership experience.

NO COST TO YOU

UNLIMITED TIME & MILES

100% PARTS & LABOR

 

COVERAGE

SUSPENSION COMPONENTS

Leaf and coil springs, chuckles and bushings, and rubber suspension springs

BRAKE COMPONENTS

Wheel cylinders, calipers, electric brake magnets, and hydraulic tubing and metal fittings.

DELUXE APPLIANCES

Icemaker, trash compactor, built-in coffee maker, built-in processor, in-sink disposal, ceiling fan motor, and smoke detector.

WATER SYSTEM COMPONENTS

Hot water tank, burner assembly, thermostat, thermocouple, gas valves, electronic ignition assembly, PC board, heating system, shower, assembly, toilet, sink, holding tanks, gate valves, macerator pump, water pump, faucets, traps, fittings, and water lines.

KITCHEN CENTER COMPONENTS

Range/oven burner assembly, burner valves, refrigerator/freezer, microwave, convection oven, thermostat, thermocouple, burner, igniter, and PC board.

LP GAS SYSTEM

Gas regulators, gas tanks, gas valve, tanks gauges, and LP lines an fittings.

MANUAL LEVELING JACKS

Factory or dealer-installed bolt on and welded scissor jacks.
Notice: Towing and roadside assistance expenses are not covered under the Warranty Forever™ program.

AIR CONDITIONING COMPONENTS

Compressor, evaporator, condenser, capacitors, relays, expansion valve, control module and panel, reversing valve, blower fan and motor, and PC board. Coverage does not apply to motorhome chassis AC system.

HEATING SYSTEM COMPONENTS

Furnace igniter, burner assembly, gas valve, gas leak detector, thermostat, thermocouple, blower motor and PC board.

INTERIOR AND EXTERIOR COMPONENTS

Door handles, latches and springs.

MAINTENANCE REQUIREMENTS

RV Warranty Forever® will pay for repairs to the stated and covered components of your travel trailer, 5th Wheel or motorhome, which are outlined in the RV Warranty Forever® agreement, for as long as you own it. Simply follow the maintenance guidelines outlined below and the components are covered forever!

ON AN ANNUAL BASIS, YOU MUST PERFORM THE FOLLOWING MAINTENANCE

* Inspect roof and seal where necessary
* Inspect axles and hub, lube where necessary.
* Inspect furnace – clean blower and combustion chamber, control compartment, (remove any dust, lint, and obstructions) as necessary, test for gas line leaks.
* Inspect hot water heater – flush holding tank, manually operate pressure temperature relief valve, and clean burner tube (as outlined by the manufacturer), as necessary.

RV Warranty Forever Is Available On Almost All Of Our NEW RVs and Pre-Owned RVs That Are 2 Years Old & Newer. Some Exceptions Do Apply; See A Rich & Sons Associate For Details!

Frequently Asked Questions

Q: Is there a deductible that I need to pay when making a claim?
A: There is no deductible on the program. All parts and labor are covered 100%.

Q: Can I perform my own maintenance?
A: No. All services must be performed by a professional repair facility. This is to ensure proper documentation as well as the workmanship of all services performed on your RV.

Q: When are claims specialists available to take my call?
A: Claim specialists are available Monday – Friday 8am-8pm and on Saturday from 9am-5pm to answer all of your questions.

Q: What if I experience a breakdown while travelling out-of-town?
A: You may take your RV to any professional repair facility. You may contact us at 1-800-810-8458 for additional assistance or you may contact your selling dealer’s service department.

Q: How do I know what maintenance is required to keep my RV Warranty Forever™ agreement in force?
A: Simply follow the maintenance requirements outlined in your RV Warranty Forever™ agreement. If you have any additional questions, please contact claims specialist at 1-800-810-8458.

Q: Why do I have to follow the maintenance guidelines outlined in my RV Warranty Forever™ agreement?
A: Proper maintenance is the best preventative measure in reducing future breakdowns. Your RV is less likely to experience a breakdown if it is properly maintained.

Q: How do I make a claim in the event I experience a breakdown?
A: Take your RV to any professional repair facility and provide them with a copy of your RV Warranty Forever™ agreement. They will handle it from there. If you have any questions that you would like to ask us directly, you may call 1-800-810-8458 and speak with a claims specialist